Jaydeep AnandChief Operating Officer, FIVE Palm Jumeirah Dubai
Jaydeep Anand has over 21 years of global business experience spanning several sectors including real estate development & hospitality, consumer electronics, gas & medical devices. He has lived and led businesses in the Middle East, Asia, Australia and North America, and has extensive experience in operations, P&L responsibility, manufacturing and sales.
As COO of FIVE Hotels and Resorts, Jaydeep oversees FIVE’ projects, ensuring their completion on schedule and to the highest standards. In this role, he delivered the US$1.17bn FIVE Palm Jumeirah Dubai ahead of schedule. He continues to oversee the day to day management of the luxury hotel and residences.
In the last 18 months, Jaydeep has restructured FIVE Palm Jumeirah to ensure profitability and realign the guest experience. He introduced FIVE’s Athithi Dev Bhava (The guest is my Lord who walks in my house) programme, which rewards service excellence. FIVE Palm Jumeirah’s Trip Advisor rating, a key industry benchmark, currently ranks us 1st by value on Palm Jumeirah and 5th overall in Dubai. The resort has also won a string of awards for service excellence, including Best Leisure Hotel at the Haute Grandeur 2018 Awards and Best New Luxury Hotel at the 2018 Hospitality Excellence Awards.
Other key achievements in his career include running a profitable US$100m consumer electronics business at the age of 25, and turning around three businesses in the services, gases and medical devices space.
He has a MBA in Finance & Marketing from Cornell University, United States, and studied Engineering at the University of Pune, India. He has also studied certificate courses at Harvard University, Tuck School of Business and Purdue University. He enjoys yoga and meditation, both of which help to keep his nerves calm among all the fun at work.